Shipping policy

Shipping Policy

At House of Harron, we are committed to delivering a seamless and premium experience. We are pleased to offer free worldwide shipping on all orders, ensuring your purchase arrives with care and convenience.

1. Free Worldwide Shipping

We proudly offer free standard shipping worldwide on all orders.
This applies to customers in the UK, Europe, the United States, and all other international destinations.

Please note:
Free shipping does not include customs duties, taxes, or import fees, which may be charged by your local authorities.

2. Shipping Methods & Delivery Times

Standard Shipping (Free)

Estimated delivery times are as follows:

  • United Kingdom: 3–5 business days

  • Europe: 5–7 business days

  • United States: 7–10 business days

  • Rest of World: 10–14 business days

Delivery times are estimates only and may vary due to customs processing, carrier delays, weather conditions, or other factors beyond our control.

3. Order Processing & Handling

  • Orders are processed within 1–2 business days

  • Orders placed after 2 PM (UK time) may be processed the next business day

  • Orders placed on weekends or public holidays are processed on the next working day

Once your order has shipped, you will receive a tracking number via email.

4. Customs Duties & Taxes

For international orders:

  • Customs duties, taxes, and import fees are the responsibility of the customer

  • These charges are determined by local customs authorities and are not included in the product price or shipping cost

House of Harron is not responsible for customs delays or additional fees imposed by destination countries.

5. Address Accuracy

Please ensure your shipping address is accurate and complete at checkout.

  • We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses

  • Address changes cannot be made once an order has been dispatched

If you notice an error, contact us as soon as possible.

6. Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the delivery date or tracking update so we can assist.

Once an order is confirmed as delivered to the address provided, responsibility transfers to the customer. We recommend using tracking details to monitor delivery, especially for international orders.

7. Returns & Exchanges

Please refer to our Return & Refund Policy for full details.

  • Free returns within the UK on eligible items

  • International return shipping costs are the responsibility of the customer

8. Contact Us

If you have any questions about shipping or your order, please contact us:

📧 houseofharron@outlook.com